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Welcome to the Play! Pokémon Program!

Updated

Once your venue and account are successfully reviewed, you will receive an email welcoming your Play! Pokémon Store to the Play! Pokémon program.

Play! Sessions

If your venue was approved and your account passed review, your new Play! Pokémon Store is now eligible to host Play! Sessions. For more information about how to host a Play! Session, see our instructions here.

Tournaments & Prerelease

To host events such as Friendly Tournaments and Prerelease, the store owner or manager must complete the PROF101 certification and also take the Organizer exam, both of which can be accessed through the Professor Program.

Retailer Portal

You can now use your Pokémon Trainer Central account credentials to log in to the Retailer Portal, where you can find important information and update your Play! Pokémon Store’s information.

League Assistants

You may optionally add up to five League Assistants that can assist with hosting Play! Pokémon events at your store. League Assistants must have a Pokémon Trainer Central account and a Player ID.

To add League Assistants, navigate to Play! Tools to get started!

League Assistant Permissions

Permission Level Access/Permission Details Certifications Required
Base (default) permissions
  • View League pages
  • Report and edit attendance for Play! Sessions
 N/A
Enhanced permissions

All base permissions, plus:

  • Create and edit Play! Sessions
  • Sanction Friendly Tournaments
 Sanctioning tournaments requires the Organizer certification (acquired through the Professor Program)
Specialist permissions

All enhanced permissions, plus:

  • Sanction League Challenges
  • Sanction League Cups
  • Sanction Prerelease events
 Sanctioning tournaments requires the Organizer certification (acquired through the Professor Program)

Good to know

  • Log in for faster support

    Log in with your Pokémon Trainer Central account for better, faster support.

  • 24/7 support

    We work around the clock to answer your inquiries! If we don't know the answer, we partner with other teams to find out.

  • We can help!

    Our staff is trained to help Leagues, players, Professors, and event attendees. We are happy to assist with Play! Pokémon program questions or matters related to Pokémon events.