Prize support is automatically sent to all eligible Play! Pokémon Stores on a quarterly basis. You do not need to manually order prize support for your League. Prize support is determined based on your reporting history and will be shipped to the address listed on the League Details page in the Retailer Portal.
Good to know
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Log in for faster support
Log in with your Pokémon Trainer Central account for better, faster support.
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24/7 support
We work around the clock to answer your inquiries! If we don't know the answer, we partner with other teams to find out.
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We can help!
Our staff is trained to help Leagues, players, Professors, and event attendees. We are happy to assist with Play! Pokémon program questions or matters related to Pokémon events.